Privacy policy

1. Introduction

1. Welcome to Treadnix. Protecting customer privacy and maintaining the security of personal information are important priorities for our company. This Privacy Policy explains how Treadnix collects, uses, stores, shares, and protects customer information when visitors access our website, place orders, communicate with customer support, subscribe to updates, or interact with our services. By using the Treadnix website and services, customers acknowledge and agree to the practices outlined in this Privacy Policy. We encourage all customers to carefully review this page to understand how their information is managed and protected while shopping with our company throughout the United States.

2. Information We Collect

1. Treadnix may collect both personal and non personal information from customers in order to operate efficiently and provide reliable services. Information collected may include customer names, billing addresses, shipping addresses, email addresses, phone numbers, payment information, order history, account details, browser type, IP addresses, device information, and website activity. Information may be collected when customers create accounts, complete purchases, contact support, subscribe to newsletters, participate in promotions, or browse our website. Certain technical information may also be collected automatically through cookies, analytics tools, and website technologies designed to improve performance and user experience.

3. How We Use Customer Information

1. The information collected by Treadnix is used to process transactions, fulfill orders, provide shipping updates, verify payments, improve website performance, personalize shopping experiences, respond to customer inquiries, maintain security, prevent fraudulent activity, and comply with legal obligations. Customer information may also be used to communicate important updates related to purchases, policy changes, promotional offers, account activity, and customer service matters where permitted by law. Our company works to ensure that customer information is used responsibly and only for legitimate business purposes necessary to support operations and improve service quality.

4. Payment Information Security

1. Treadnix works with trusted payment processing providers that use industry standard encryption technologies and secure transaction systems to protect customer financial information during checkout. Payment information entered during purchases is processed through secure third party payment gateways designed to help prevent unauthorized access or misuse. We do not intentionally store complete payment card details on our servers. Customers are encouraged to use secure internet connections and protect their account credentials while making online purchases. Although we implement reasonable security measures, no internet based system or electronic transmission method can guarantee complete security under all circumstances.

5. Cookies and Tracking Technologies

1. Treadnix may use cookies, analytics services, tracking technologies, and similar tools to improve website functionality and enhance customer experience. Cookies are small files stored on a customer’s device that help websites recognize user preferences, improve navigation, analyze traffic patterns, and personalize content. These technologies may collect information related to browsing activity, session duration, device information, browser settings, visited pages, and interactions with website features. Customers may choose to disable cookies through browser settings, although some website functions may not operate properly if cookies are restricted or disabled completely.

6. Sharing of Customer Information

1. Treadnix does not sell customer personal information to third parties. However, certain information may be shared with trusted service providers, shipping carriers, payment processors, website hosting companies, analytics providers, fraud prevention services, or legal authorities when necessary to operate our business and fulfill customer requests. Information shared with third parties is limited to what is reasonably necessary to complete transactions, improve services, maintain website operations, comply with legal obligations, or protect company rights and customer security. Third party providers assisting our company are expected to maintain confidentiality and reasonable security standards regarding customer information.

7. Marketing and Promotional Communications

1. Customers who provide their email addresses to Treadnix may receive communications related to order confirmations, shipping updates, customer service notifications, promotions, newsletters, policy changes, or marketing campaigns. Customers may unsubscribe from promotional communications at any time by following the unsubscribe instructions included within marketing emails. Certain service related communications may still be sent when necessary to complete transactions, provide customer support, maintain account security, or fulfill legal and operational obligations. We strive to ensure that all communications remain relevant, professional, and respectful of customer preferences.

8. Data Retention Practices

1. Treadnix may retain customer information for as long as reasonably necessary to fulfill operational, financial, legal, tax, security, and business obligations. Information may be retained to maintain transaction records, resolve disputes, detect fraudulent activity, enforce agreements, improve services, or comply with applicable regulations. When information is no longer required for legitimate business purposes, we may take reasonable steps to securely delete, anonymize, or protect stored information according to company procedures and applicable standards.

9. Customer Privacy Rights

1. Depending on applicable laws within the United States, customers may have rights regarding their personal information. These rights may include requesting access to personal data, correcting inaccurate information, requesting deletion of eligible data, limiting certain processing activities, or opting out of promotional communications. Customers who wish to submit privacy related requests may contact Treadnix using the contact information provided within this policy. Requests will be reviewed and handled in accordance with applicable laws, operational procedures, and security requirements.

10. Protection of Children

1. The services provided by Treadnix are not intended for children under the age of 13. We do not knowingly collect personal information from children without appropriate legal consent. If we become aware that information from a child has been collected unintentionally, we will take reasonable steps to remove that information from our systems as quickly as possible. Parents or guardians who believe that a child may have submitted information to our website may contact us for assistance and review.

11. Third Party Websites and External Services

1. The Treadnix website may contain links to third party websites, applications, services, social media platforms, or external resources that are not controlled or operated by our company. We are not responsible for the privacy practices, security standards, content, or policies of third party websites or services. Customers who visit external websites through links provided on our platform do so at their own discretion and are encouraged to review the privacy policies and terms of those external services before sharing personal information or conducting transactions.

12. Security Measures and Data Protection

1. Treadnix implements reasonable administrative, technical, and organizational safeguards designed to help protect customer information against unauthorized access, disclosure, misuse, alteration, or destruction. Security measures may include encrypted communications, restricted access controls, secure server technologies, monitoring systems, and fraud prevention procedures. Despite our efforts to maintain strong security practices, customers understand that no online platform or electronic transmission method can guarantee complete security at all times. Customers are encouraged to use strong passwords and maintain responsible online security practices when accessing digital services.

13. Changes to This Privacy Policy

1. Treadnix reserves the right to modify, revise, or update this Privacy Policy at any time without prior notice. Changes may occur due to updates in legal requirements, technology, operational procedures, security standards, or customer service improvements. Updated versions of this Privacy Policy become effective immediately upon publication on our website. Customers are encouraged to review this page regularly to remain informed about how personal information is collected, used, stored, and protected by our company.

14. Contact Information

1. Customers who have questions, concerns, or requests regarding this Privacy Policy or the handling of personal information may contact Treadnix using the information below.

Store Name: Treadnix

Email: support@treadnix.shop

Phone Number: +1 2624678647

Business Address: 6050 Sunnyslope Ave, Van Nuys, CA 91401

Contact Page: https://Treadnix.myshopify.com/pages/contact

15. Final Privacy Statement

1. At Treadnix, we value customer trust and remain committed to maintaining transparent privacy practices, secure business operations, and professional customer service standards designed to create a safe and reliable shopping experience throughout the United States. By continuing to access or use our website and services, customers confirm that they have read, understood, and agreed to the terms outlined within this Privacy Policy.